Terms and Policy

  • You hereby explicitly agree to be bound by the Terms by using the platform(s), whether such usage is for the purpose of any purchase or not. You are hereby authorised to use the platform(s) for lawful purposes or for the purposes as mentioned in the Terms. Any unauthorized use of the platform(s) shall lead to legal consequences against such user as per the applicable laws of the land. The prices and availability of the products offered on the platform(s) are subject to change, without any prior intimation/ notice or any consequential liability on the Company. Any/ all offers on products shall be for a limited period of time, as mentioned under on the platform(s). The Company may at its sole discretion modify, extend, update or withdraw the offers on products without any prior intimation/ notice to the user. The Company shall endeavour to provide accurate products, services and pricing information. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, the Company may, at its sole discretion, either contact the user for instructions or cancel the order, which the user shall be notified about. The Company is entitled to display prices of product(s) or service(s) in accordance with prices received from either the seller(s)/ manufacturer(s)/ distributor(s) or any other person(s)/ entity(s) responsible/ authorized to sell their products on the platforms. The Company shall have the right to modify such prices of product(s) or service(s) at any time, without any prior information. The Company shall not be held liable for changes in prices of product(s) or service(s) beyond its reasonable control. Such instances may include but not be limited to, change in maximum retail price (MRP) from the seller(s)/ manufacturer(s)/ distributor(s) or any other person(s)/ entity(s), change in the batch number of the product(s) or services(s) leading to a change in MRP etc. The Company may, at any time due to various reasons, including but not limited to technical errors, unavailability of stocks or for any other reasons beyond its reasonable control, whatsoever, cancel the orders placed by the user(s)/ customers. The Company’s decision of cancellation of such order(s) shall be final and the Company shall not be held liable for such cancellation, whatsoever. If the order is cancelled after a successful payment is made by the user credit card has been charged, the Company shall endeavour to pay the aid amount shall be reversed the payment in the user's source payment method whether, debit card, credit card, bank account, UPI or any other method. In case of requests for order cancellations, the Company, at its sole discretion, reserves the right to accept or reject requests for such order cancellations for any reason whatsoever, without being liable to show cause to the user(s). As part of usual business practice, if the Company receives a cancellation notice and the order has not been processed by the Company, the Company shall endeavour to cancel the order and refund the same amount paid by the user within a reasonable period of time. In case the order has already been processed, it is pertinent to note that the Company shall not cancel the same and shall reserve full rights to decide whether to process the order or not. The user hereby agrees and undertakes that the decision made by the Company in such a case, is acceptable to the user and the user shall not hold the Company liable against any damages and/ or delays and shall indemnify the Company against any legal consequences. Under no circumstances shall the Company's liability exceed giving the user a replacement of the same product(s) or service(s) and/ or an alternate product or service of the same monetary value; The user(s) shall be prohibited from carrying out any illegal activity on the platform(s) including but not limited to the acts mentioned, violating or attempting to violate the integrity or security of the platform(s); transmitting any information on or through the platform(s) that is disruptive or competitive to the provision of our Services; intentionally or unintentionally submitting on the platform(s) any incomplete, false or inaccurate information; making any unsolicited communications to other Users; using any engine, software, tool, agent or other device or mechanism (such as spiders, robots, avatars, scripts or intelligent agents) to navigate or search the platform(s); circumventing or disabling any digital rights management, usage rules, or other security features of the platform(s). Any unlawful activities on the platform(s) are prohibited by the laws of India. We may disclose or transfer user-generated information to our affiliates or Governmental authorities in such a manner as permitted or required by applicable laws. You hereby consent to such transfer of information by us. In accordance with the applicable laws, we shall transfer sensitive personal data or information including any information, to any other body corporate or a person in India, or located in any other country, that ensures the same level of data protection that is adhered to by us, only if such transfer is necessary for the performance of the lawful contract between the Company or any person on its behalf and the user or where the user has consented to data transfer. You represent and warrant that any information provided by you in connection with your use of the platform(s) is and shall remain true, accurate and complete and if any information you provide to us is false, inaccurate, obsolete or incomplete, we may terminate your use of and access to the platform(s). You agree that the Company may, in accordance with its Privacy Policy, collect and use your information, technical data, and related information for the validation of the documents submitted. The Company may use information and data pertaining to your use of the Services for analytics, trends identification, and purposes of statistics to further enhance the effectiveness and efficiency of the platform(s) and transfer the same to its affiliates and service providers in furtherance of your access to these Services. You consent to such use and sharing of your information. Subject to applicable laws, the Company may be directed by law enforcement agencies or the Government and related bodies to disclose data in relation to Users in connection with criminal proceedings. You understand and agree that in such instances, the Company shall have the right to share such data with relevant agencies or bodies. DISPUTE RESOLUTION AND GOVERNING LAW These terms and conditions are subject to Laws, as amended from time to time, in the Republic of India and any dispute shall be subject to the jurisdiction of the courts in Mumbai (India) only, and may be modified by Company at any time, for which Company shall not liable to notify the users. In case of any dispute or difference between the User(s) and the Company, regarding the interpretation of these terms, any claims or any disputes arising out of or pursuant to these terms, the same shall first be resolved by mutual discussion. In case such claims or disputes are not resolved by mutual discussion, the same shall then be referred to a sole arbitrator, who shall be appointed by mutual consent. The proceedings shall be conducted under the provisions of the Arbitration and Conciliation Act, 1996, and the courts of Mumbai shall have sole jurisdiction over the matter and/ or for the enforcement of the outcome, as the case may be.
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